Compliance Rules Documentation

Complete list of all monitored topics and subjects that will trigger compliance flags during live sessions

Total Rules

7

Critical Rules

3

High Priority

3

Medical Advice
Diagnosing, prescribing, or recommending treatments
HIGH

Forbidden Activities

  • •Diagnosing conditions or diseases
  • •Recommending medications or treatments
  • •Identifying symptoms as medical conditions
  • •Advising on medical procedures
  • •Discussing prescription drugs

Trigger Keywords

diagnose
treatment
medication
disease
illness
cure
heal
therapy
symptom
condition
doctor
prescription
pharma
take this pill
Legal Advice
Recommending legal actions or court proceedings
HIGH

Forbidden Activities

  • •Recommending lawsuits or legal action
  • •Advising on court strategies
  • •Recommending attorneys or lawyers
  • •Discussing contract terms
  • •Advising on criminal/civil matters

Trigger Keywords

lawsuit
court
attorney
legal
law
contract
sue
lawyer
judgment
prosecution
defendant
you should sue
file charges
Financial Advice
Investment or financial decision recommendations
HIGH

Forbidden Activities

  • •Recommending stocks or investments
  • •Cryptocurrency or trading advice
  • •Loan or credit decisions
  • •Portfolio management suggestions
  • •Get-rich-quick schemes

Trigger Keywords

invest
stock
crypto
bitcoin
trading
buy
sell
portfolio
bond
mutual fund
money
loan
guaranteed return
sure profit
Suicidal Ideation
Client expressing thoughts of suicide or self-harm
CRITICAL

Forbidden Activities

  • •Suicidal thoughts or statements
  • •Self-harm intentions
  • •Hopelessness or despair
  • •Statements about "giving up"
  • •Death wishes or ideation

Trigger Keywords

suicide
kill myself
end it
not worth living
hopeless
give up
death wish
i want to die
im going to
no reason to live
Violence or Threats
Threats of harm to self or others
CRITICAL

Forbidden Activities

  • •Threats to harm others
  • •Violence statements
  • •Weapon references in context
  • •Threats of physical harm
  • •Dangerous behavior intentions

Trigger Keywords

kill
hurt
violence
attack
harm
weapon
gun
knife
threat
im going to kill
im going to hurt
im going to attack
Competitor Referral
Directing clients to other platforms or private services
MEDIUM

Forbidden Activities

  • •Mentioning other psychic platforms
  • •Offering private services outside platform
  • •Sharing personal contact information
  • •Soliciting off-platform payments
  • •Directing to competitor sites

Trigger Keywords

competitor
other platform
psychic site
tarot app
private reading
my number
contact me outside
call me privately
text me
skip platform
Extreme Distress
Client in acute crisis requiring emergency intervention
CRITICAL

Forbidden Activities

  • •Active crisis or emergency
  • •Panic or extreme anxiety
  • •Breakdown or mental health emergency
  • •Requests for emergency services
  • •Acute safety concerns

Trigger Keywords

crisis
emergency
panic
severe
breakdown
911
emergency services
im having
i cant handle
help now
need help immediately

These rules are applied in real-time to all active sessions. Violations trigger immediate alerts to admins/managers and move sessions to the Real-Time Risk Alerts panel for observation or post-session review.